Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
St. Lukes Hospice
2018-01-03
Person
5
5
0
Review of St. Lukes Brooklands - Community Team
written by a family member
3rd January 2018
There was so much that was good about the care my midwife received from Kezzi Lagor that it is impossible to capture it all here.
In essence, it boiled down to:
1. Proactively tackling issues arising on two occasions arranging for admittance to the local general hospital at Derrford.
2. Extremely good pain management.
Very approachable, good interpersonal skills.
I can't think of anything that could be improved.
St. Lukes Hospice
2018-01-03
Person
5
5
0
Review of St Lukes Turnchapel - Lymphoedema
written by a patient
3rd January 2018
Everything was good for me.
St. Lukes Hospice
2018-01-03
Person
5
5
0
Review of St Lukes Turnchapel - Lymphoedema
written by a patient
3rd January 2018
Everything, no complaints.
St. Lukes Hospice
2018-01-03
Person
5
5
0
Review of St Lukes Brooklands - Crisis Team
written by a family member
3rd January 2018
Everything was good about the care I and my husband received. I cannot think how it could be improved.
St. Lukes Hospice
2018-01-03
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
3rd January 2018
1. Understanding the patient's needs.
2. Talking to the patients, making them feel cared for and relaxed.
3. As a family member it's been reassuring to learn that the staff are always approachable ion answering any questions and concerns we have.
St. Lukes Hospice
2018-01-03
Person
5
5
0
Review of St. Lukes Brooklands - Community Team
written by a patient
3rd January 2018
It was when my doctor said I would be having someone to see me, not long after a lady was at the door to say she was from St Luke's, she said right away she was going to make things like seeing my medication was right also helping a lot in other things. She's doing all that now and more. Her name is Irene Humphrey's, she's wonderful in things I need. She just say's leave it to me and it's done. I cannot thank her enough for what she has done for me and taken away stress I had a lot of my pain is not as bad. Well done. Lovely work.
St. Lukes Hospice
2017-12-24
Person
5
5
0
Review of St. Lukes Brooklands - Community Team
written by
24th December 2017
Everything was explained well. Staff are very friendly and made you feel at ease. No improvement needed.
St. Lukes Hospice
2017-12-24
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a patient
24th December 2017
The understanding and compassion towards patients from all members of staff is excellent. The volunteer are outstanding.
St. Lukes Hospice
2017-12-24
Person
5
5
0
Review of St. Lukes Brooklands - Community Team
written by a patient
24th December 2017
An assessment was made and more planned care was arranged physiotherapist to attend.
St. Lukes Hospice
2017-12-24
Person
4
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a patient
24th December 2017
Smiles and friendliness.
B2 bed (16) use and set up nurse training.
